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Pacific Western


More than a bus company

With over 50 years of experience, Pacific Western Toronto has developed an extensive network of tourism services. They are more than just a bus company. They are the best solutions-provider in select areas - Transportation Services, Tour Experiences, Event Planning and Vehicle Servicing.

Because Pacific Western utilizes the Internet as both a sales and marketing tool, a secure and reliable web hosting provider is essential to their business. That is why they turned to ILAP. From providing travelers with the ability to book tickets to and from the airport online at torontoairportexpress.com to online quote requests at pacificwesterntoronto.com, Pacific Western continues to roll out innovative online initiatives.

"Our websites are critical to our business so we rely on ILAP to ensure the sites are up 24/7. They are extremely responsive and a great technology partner. They value their clients as much as we do and that is difficult to find," states Snehal Belgaumkar, Pacific Western's Marketing Manager.

ILAP tightly integrates its solutions with the products and services of leading partners such as Cisco Systems, Sun Microsystems, and Oracle Corporation to ensure superior performance. ILAP's highly reliable multi-homed network and state of the art data centres are designed to ensure organizations receive maximum performance levels.

"We take pride in delivering exceptional service to our clients. We understand the value of a website. It is a great vehicle to support sales, marketing, and customer service. If visitors can not reach your website this means missed opportunities and sales. At ILAP we make the right investments in both technology and our people to ensure we deliver a flawless service," states Tristan Goguen, President of ILAP.

As well as providing rock solid web hosting solutions, Trinitas, ILAP's development division, works closely with Host Canada to support and deploy online tour registration initiatives. This involves designing and setting up the front end forms and website as well as a back end portal to manage the application and generate reports.

About Pacific Western Transportation Ltd.

Pacific Western Transportation Ltd. (PWT) is one of Canada’s largest
privately-owned people transportation companies. The focus for Pacific
Western Transportation and its 1,600 employees across the country is
the successful outcome of every passenger’s journey. Whether it’s delivering children safely to school in Prince George, getting travelers to Toronto’s Lester B. Pearson International Airport in time for departure — Pacific Western Transportation believes in people and adheres to the fundamental principles of customer service.

Pacific Western Transportation Toronto has a newly updated, innovative and interactive web site which can be accessed at www.PacificWesternToronto.com.

Customized Internet Solutions

ILAP offers a wide variety of Internet solutions tailored to meet the needs of any sized business.

Click on the links below to find the right solution for your business or contact an ILAP Account Executive at 416-250-5600.